Check All Components upon Delivery

When your orders have been delivered (especially when you order, say for instance, cut to measure cabinetry from Seventeen Mile Rocks or materials for new cabinetry from Mt. Ommaney), take the time to check the master shipping list and cross-check it with the items in the box. In addition, check the items for any damages that it may have incurred during the shipping.

There is nothing more frustrating than finding out that you’re missing one door handle or that your beautifully glazed maple door has a huge scar in its face. Should you find anything missing or damaged, be sure to contact the manufacturer immediately. Some manufacturers will send you the missing piece or even replace the damaged item at no additional cost to you.

In line with this, you’ll want to make sure that you order the item from a manufacturer (such as a reputable kitchen company in Sherwood) that has solid post-sale customer support. It can be stressful to have to deal with issues regarding your purchase via emails and can take several days to be addressed. Opt for a manufacturer with online chat services or can be contacted via telephone.